top of page
FAQ
-
How can I tell if a gemstone is authentic?Authentic gemstones are verified through certification from reputable gemmological labs. It takes a very keen eye and plenty of experience to give a judgement. You can always request a Gemstone Certificate from us at an additional cost but remember, we are true to what we say and that forms part of the Darvesh Promise.
-
Are the gemstones in your jewellery natural?Yes, all our gemstones are natural, carefully sourced, and selected for their beauty and quality.
-
Is it permissible to wear gemstones in Islam?Yes, wearing gemstones is permissible in Islam. Some stones, like agate, have traditional significance and are valued for their historical and cultural connections.
-
Can I be sure the gemstone I see online will be the same as the one I receive?We strive to provide accurate representations. The gemstone you receive will match the description and images, though slight variations in colour and appearance may occur due to natural differences.
-
What if I need to resize my ring?Most rings can be resized. Consult with our Customer Service to confirm if resizing is possible for your specific ring and gemstone.
-
How do I choose the right size for my ring?Use a ring size chart or visit a jeweller to measure your finger accurately. If unsure, we can assist you in finding the correct size.
-
What should I consider when buying a gemstone?Consider the gemstone's color, clarity, cut, and carat weight. Research its significance and authenticity to ensure you make an informed choice.
-
How should I care for my gemstone jewellery?Clean with a soft cloth and mild soap. Avoid harsh chemicals and store your jewellery separately to prevent damage.
bottom of page